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RingCentral Events

RingCentral Events
Formerly Hopin Events

Overview

What is RingCentral Events?

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…

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Recent Reviews

TrustRadius Insights

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour …
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Hopin

10 out of 10
March 02, 2022
Incentivized
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$83.25

Cloud
per month

Growth

$667.00

Cloud
per month

Business

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Guide to sessions in Hopin

YouTube

CCPN Conference 2020 Online - Hopin Demo

YouTube

Hopin Expo Booth Tour / Demo | Yellow Tuxedo

YouTube

Hopin Expo Booth Demo - Sharing Video and Slides

YouTube

Rattlesnake Bite (Demo) Line Dance

YouTube

Hopin Expo Booth Demo - Make it Mariko Events

YouTube
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Product Details

What is RingCentral Events?

RingCentral Events (formerly Hopin) is a platform events platform built to support virtual, onsite and hybrid events.

There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.

RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.

RingCentral Events Video

As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are. Request a Demo: https://hopin.com/?no_redirect=true

RingCentral Events Competitors

RingCentral Events Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesGerman, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish

Frequently Asked Questions

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

Airmeet, Zoom, and Webex Events (formerly Socio) are common alternatives for RingCentral Events.

Reviewers rate Hopin Scalability highest, with a score of 8.8.

The most common users of RingCentral Events are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(55)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.

Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.

Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.

Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.

Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.

Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.

Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.

Based on user reviews, here are the three most common recommendations for Hopin:

  1. Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.

  2. Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.

  3. Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.

(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)

Attribute Ratings

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin to hold digital events which allow us to reach audiences traditionally on the periphery of our organization.
  • Post-event analytics
  • Streamyard studio for production quality
  • Customer Service
  • The registration system is still confusing to set up and about creating/not needing to create a Hopin account for any event
It is well-suited when you need to present data/analytics to sponsors or presenters about interaction during an online event. It is well-suited for an overall professional online event experience because it so nicely ties together sessions, expo, and networking in a simple UI.
March 06, 2022

Hopin - Good things

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Virtual conferences with main stages and expo booths. It has helped us create a community feel in the virtual world.
  • Easy to use from the presenter standpoint
  • Easy to set up events
  • Easy for attendees to navigate
  • Attendees seem to have a hard time accessing login easily at start of event
  • Wish call to action on Expo page was not linked to main web address. That is limiting for our vendors
  • Would like more gamification to drive attendance to expo booths. Like a game or scavenger hunt built in.
I think it is well suited for virtual events. It is needed less as we move back into in-person events.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our clients wanted something that was very easy to use, intuitive, and interactive. I think Hopin accomplished all of those very well. When guests enter the venue and get to the reception, they have a few buttons on the left where they can enter the different areas of the event. We customized this to the main stage, sessions, and networking. Hopin then allowed us to use a beta feature to push people into each area. For example, when it was time for the 1:1 networking sessions (that works amazingly) we could just put that on the schedule, and it would force everyone there to make it simple. Those are the types of little features they are working on adding to make this a great and very well-thought-out platform.
  • Digital event production
  • 1:1 networking
  • Simplicity of use
  • Account management responsiveness
  • Support
  • More flexible breakout sessions
  • More customization on the interactive elements
  • Ease of customization
  • Cost for additional registrants - they're not too competitive here
It's a great platform to use with multiple clients. It can keep the accounts sorted on the backend which is great. Other platforms typically need a separate license per client. It's a very good platform for RTMP streaming. We used a mix of their Streamyard production studio and our own Vimeo feed. Everything on that end is really simple to use and their teams are more than happy to help walk through those. I would say it's really good for keeping the streams simple. We locked down navigation so people couldn't be wandering around the site while the main stage presentation was happening. We were able to use notifications and pin messages to provide info to the attendees during the stream which was very helpful when we were playing prerecorded content. I think if you have a very complex interactive event and don't need 1:1 networking, there are probably platforms that could be better. Organizing breakouts and features like that are fairly limited at this point.
Nicholas Kouvatsos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Hopin to stream some of our larger virtual events where we may have multiple speakers in multiple rooms at the same time. We like this platform over using YouTube or Facebook to stream because we have more control and more transparency into who our attendees are. Other features we enjoy are the expo areas and networking areas of the platform.
  • The interface is very clean and customizable. Some of the other solutions I've looked into are not as easy to customize or have a "clunky" interface.
  • Hopin is always improving. Several sticking points for us that existed 3 months ago have been updated and improved so they are no longer issues for us.
  • Hopin has acquired the platform StreamYard, which is a very powerful and simple live studio solution, and they have actively integrated StreamYard into the Hopin platform.
  • Hopin charges based on number of "registrants" rather than number of "attendees." This has forced us to use a workaround method and not allowed us to use all of the tools available because, especially if we're holding a free event, we don't want to pay for a lot of registrants when only a percentage of them will actually attend the event.
  • The streaming quality is great, but it doesn't perform as well as YouTube or Facebook with weaker viewer connections. We receive many more complaints about the video feed stopping and starting than when we broadcast through YouTube or Facebook. Hopin does give us the ability to use YouTube as the source of the video stream, but that comes with its own set of problems, where users may click on the YouTube branding and be directed to watch on YouTube, outside of the Hopin platform.
  • Some additional options would be nice, such as being able to disable anonymous viewer comments/questions would be helpful.
  • The software is very expensive. It comes with a 5-figure yearly license fee plus cost per registrant fee referenced above.
Hopin is quite expensive if you're holding a larger event with over 1000 registrants, and you want multiple stages. It's not suited for all budgets. It seems more appropriate for a paid virtual event, but large free events, especially since they charge per registrant instead of per attendee, Hopin may not be well suited for.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We run physical events in the construction and real estate industries. We use Hopin to deliver our online events and also our hybrid element to the physical events so we have another avenue stream for those that want to attend events virtually. We run our own events but also utilize Hopin to run events on behalf of partners.
  • Seamless experience for hybrid events
  • Backend management is so simple
  • Innovation and acquisition - always evolving
  • Mobile app
  • Bespoke nature of the platform
  • Hybrid
Less Suited - If you want a basic webinar, just use something less complex, or when the events are very large scale and need integration for hybrid elements. Best Suited - anything else: If running a number of recurring events, even if they're different, this platform is exceptional. When running events where you want options like breakout rooms, networking, numerous rooms at the same time, etc., this ticks the boxes.
Tracey Major | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Hopin to host virtual and hybrid user conferences for our company. This virtual platform allows for [...] podium-style presentations [and] interactive panel discussions, expo hall, networking breaks, meeting connections, polls, and other functionalities, which make the online atmosphere for our events much more engaging than a simple zoom webinar. Their backend broadcast studio, StreamYard, allows for easy transmission and recording of all of the content, which can be simulcast to make channels with the simple press of a button.
  • Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
  • Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
  • Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
  • Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
  • Hopin's first version of their registration pages [was] a bit clunky, they were not as customizable as we would have liked to have seen, and the attendee registration journey was confusing at best - especially if you had added custom registration questions. This has been rectified by their integration with Canva.
  • Hopin and its back-end broadcasting studio (StreamYard) are still functioning as individual companies, which can create a little confusion when trying to switch back and forth between the platform. But it is my understanding that the future state will look much different, and the two companies will function as one platform.
Hopin is well suited for larger events where a simple zoom call would not suffice - things like hosted webinars, user conferences, large company updates, and virtual tradeshows. It is great in the hybrid space, as it creates a communal communication space for both online and in-person attendees.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used to host hybrid conferences. [...] Our events/tech team [mostly] works in the back end, but others jump in to support as needed during sessions.
  • Networking feature
  • Sessions
  • Organized chat
  • Customer service
  • Alternative if someone doesn't receive a magic link/the email is blocked
  • Integration with Aventri and Salesforce/Pardot
Great for prerecorded content, challenging to train outside speakers to use.
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